APX10 Brings Utility Leaders Together at First Annual U.S. User Conference

APX10 recently hosted its first annual U.S. User Conference at the company’s Milwaukee office, bringing together a growing community of utility leaders from across the country. The event marked an important milestone for both APX10 and for the utilities embracing a more data-driven, proactive approach to managing aging infrastructure.

Designed as an intimate, collaborative forum, the conference centered on shared challenges facing water and wastewater utilities today: budget constraints, the effects of deferred maintenance, and the increasing need to communicate investment decisions to city councils and the public. Throughout the day, users exchanged real-world experiences, lessons learned, and practical strategies for applying APX10’s decision intelligence platform to drive better outcomes for their systems and the communities they serve. Furthermore, they provided feedback to the APX10 team on desired platform features and use cases to inform future development.

A consistent theme emerged: while APX10’s technology is unique, it is the users who truly bring it to life. These digital leaders, often operating with limited resources and under intense public scrutiny, are redefining what’s possible by turning complex data into clear, actionable insight. The conference highlighted how utilities are moving away from emergency maintenance and toward proactive planning that’s based on a practical, validated foundation.

The U.S. User Conference also reflected a broader sense of momentum within the APX10 community, as it coincided with User Conferences taking place in the Nordic and German markets that same month. This engagement with utility leaders across the U.S. and Europe reinforces the notion that infrastructure challenges are global and that collaboration is essential to solving them. Bringing together users from each market created space not only for technical discussion, but for building relationships and a shared vision for the future of utility management.

As the U.S. conference concluded, the focus in the room was firmly on what comes next. APX10 looks forward to continuing the knowledge sharing between these communities, expanding its network of users, and hosting future conferences that deepen collaboration and impact. With each new utility that joins, the collective knowledge grows, thereby strengthening the ability of utilities across the U.S. to protect public health, steward critical assets, and build more resilient infrastructure for generations to come.