Deciding what to fix first: City Water and APX10 take on lead service line replacement in Wisconsin
City Water LLC is a Wisconsin-based water utility management and consulting company that partners with municipalities to operate sewer and drinking water systems. They bring something many technology vendors do not: proximity to the realities of running municipal water systems. APX10 brings an AI-enabled platform that can analyze pipe condition, risk, and best possible return on investment across a network. Put together, that means a utility does not have to rely on instinct, politics, or fragmented spreadsheets to decide what gets dug up next. It can make choices based on evidence - while also identifying adjacent capital improvements that should be addressed at the same time.
That is the difference between digitizing for appearances and digitizing for outcomes. In an industry where a single poor sequencing decision can waste millions - and where every rate increase must be explained to customers - better prioritization is not a nice-to-have. It is a governing requirement.
The intuitive lead service line replacement tool for progressive utility leaders
For a public works director or utility executive, the traditional choice has been miserable: spread money thinly across the map and hope for the best, or concentrate spending in one area and prepare for the political fallout. Data-driven prioritization does not eliminate the tradeoffs, but it does make them explainable. It gives city councils, regulators, and residents a clearer answer to the question that matters most: why this neighborhood, why this year, and why this project first?
That may be the most under appreciated value of all: not just better engineering, but better public legitimacy.
“We’re excited to partner with APX10 on the development and deployment of this innovative lead service line replacement digital tool,” said Tom Nennig of City Water LLC. “Communities across Wisconsin and beyond are facing significant challenges in identifying, managing, and replacing lead service lines efficiently. By combining City Water’s utility expertise with APX10’s technology capabilities, we’re creating a solution that will deliver tremendous value for local communities .”
Tom Nennig
President, City Water LLC
With the Prioritizing Lead solution by APX10, progressive utility leaders can exit the decades of manual analysis.
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